Nursing Care

Here to Serve You
Nursing is a healthcare profession focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life from conception to death.

Nurses work in a large variety of practice settings where they work independently and as part of a team to assess, plan, implement and evaluate care. Nurses provide the 24/7 direct care to our patients.

Nurses care for individuals of all ages and cultural backgrounds who are healthy and ill in a holistic manner based on the individual's physical, emotional, psychological, intellectual, social, and spiritual needs. The profession combines physical science, social science, nursing theory, and technology in caring for those individuals.



 

Nursing encompasses the care of individuals of all ages, families, groups and communities, sick or well and in all settings. Nursing includes the promotion of health, prevention of illness, and the care of ill, disabled and dying people. There are varying levels of nursing as a profession based on education, experience and certifications.

A Nursing Assistant (or Certified Nursing Assistant, CNA) assists in the delivery of care to the patient and works under the direction of the nurse. CNAs can take vital signs and gather other patient data as well as administering basic care and tending to the hygiene needs of patients.

A Licensed Practical Nurse (LPN) works independently or with a Registered Nurse in the delivery of care to our patients. The primary role of the LPN is to gather data and deliver basic bedside care.

A Registered Nurse (RN) is a professional nurse, providing direct care and making decisions on the care required for our patients based upon evidence based practice which aligns with the Nurse Practice Act for the State of Minnesota. They provide scientific, psychological, and technological knowledge in the care of patients and families.

The nursing team will work collaboratively to provide services to our patients, such as:

Administering medications

  • Assisting in controlling pain
  • Treating you with courtesy and respect
  • Listening carefully to you
  • Explaining things to you in a way you understand
  • Responding to your call light
  • Helping you with toileting
  • Preparing you for surgery or procedures
  • Monitoring your vital signs
  • Starting IV fluids
  • Calling attending physicians when problems arise or your status changes
  • Keeping you informed of your plan of care
  • Explaining your medicines to you
  • Describing side effects of medicines you are taking
  • Talking to you about your discharge: help you may need when you get home and what kind of problems to look for once you are home

Advanced Practice Nurses are Registered Nurses with advanced education, knowledge, skills, and scope of practice. These professionals usually possess an advanced degree in nursing and have additional qualifications. As certified nurse midwifes (CNM), nurse practitioners (NP), clinical nurse specialists (CNS) or certified registered nurse anesthetists (CRNA), Advanced Practice Nurses perform primary health care, provide mental health services, diagnose and prescribe, carry out research, and teach the public and other medical professionals. 

When you are to be discharged from the hospital, make sure the following issues are addressed prior to leaving the hospital:

Home care: Will you need home nursing care or other arrangements? (For example, will you need to build wheelchair ramps?)

  • Medications: What new medication will you need to take, and for how long?
  • Do the medications have side effects?
  • Will they interact with any medications you currently are on?
  • Back to work: When can you return to work?
  • Are there limitations to what you can do at work or at home? (Your doctor should provide a note for your employer regarding any restrictions.)
  • Whom should you follow up with and when?
  • On what date is your follow-up visit scheduled?
  • If you are to schedule your own follow-up, whom do you call?
  • What are the phone numbers?
  • Where do you go for follow-up?


Make sure you ask questions regarding your bill before you are discharged. Specifically, the following issues should be covered:

  • Who is responsible to pay for your care?
  • Does the hospital have charity care or a sliding-scale fee if you don’t have insurance?
  • If, after discharge,  there are discrepancies in your bill and the care you receive, bring it to the attention of the Customer Service Department (218-894-8778) or Patient Financial Services (866-394-1403).

Patient Satisfaction
Lakewood Health System sends patient satisfaction surveys to people once they are discharged. This survey is an opportunity for you to voice any problems you had with your care and/or to recognize staff members who offered you service you were particularly pleased with. Our entire hospital staff pays close attention to these surveys. The survey recipients are randomly selected by an external source.

If you don't receive a survey and still want to recognize or illustrate problems or satisfaction with your care, you can write a letter to the Director of Nursing, Customer Service Director, Division Director or President at Lakewood Health System. We listen to your feedback and work to improve our services, to meet your satisfaction.
 

Find out more about patient rights and confidentiality here.
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