Online Care at Lakewood Health System
Click Care for urgent needs and online prescription refills.
Start A Click Care Visit
Lakewood’s Click Care is an online urgent care service that connects patients with Lakewood providers. These visits are typically used for emerging or new issues that require diagnosis and treatment.
Start an online visit at any time and a provider will respond between 7 a.m. and 7 p.m., seven days a week.
Refill Your Prescription Online
Skip the line and refill your meds online. Plus, set up auto refill and text updates.
Frequently Asked Questions
Our team is here to support you. These answers will help you decide which option is better for you.
What is Click Care for?
Click Care is great for:
- Acne
- Allergic rhinitis
- Bladder infection/UTI
- Burns
- Cold/canker sore
- Conjunctivitis
- Diaper rash
- Ear pain
- Ingrown toenail
- Lice
- Motion sickness
- Oral sores
- Pink eye
- Shingles
- Sinus infection
- STI
- Stye
- Tick bites
- Upper respiratory infection
- URI yeast infection
What appointments cannot be completed through Click Care?
Appointments that require hands-on care cannot be conducted via Click Care, including complete physicals, DOT physicals, well-child checks, and preoperative visits. Please talk with your provider or a member of your care team if you have questions about whether your appointment can be done through Click Care.
Does Click Care cost less?
Click Care is billed the same as an in-person appointment. There may be a co-payment depending on your insurance provider. If during your visit, your provider determines you should come in to be seen in person, you will be billed for the in-person visit, not the Click Care visit.
What can I expect from a Lakewood Health System Click Care visit?
Once signed in, you will be able to talk with your provider over your computer or smartphone. Visits can also be done over the phone for individuals without a computer or smartphone.